We aim to improve your quality of life whether you have been injured and are looking to return to sport, or if you are looking for that extra edge to improve how your body is moving. At UBC SEM, anyone can be an athlete and we welcome all people to come as they are regardless of age or athletic ability. We support a wide range of individuals with their sport and exercise needs.
To receive services, call us or get a referral. Our interdisciplinary care team includes insured physician services and paramedical services. Everyone is welcome—you define what sport medicine looks like for yourself.
How to Make an Appointment
A referral from a physician is required to obtain an appointment to see a primary care sport medicine physician. Once we receive your referral, we will book you in as soon as possible and notify your referring physician. Your referring physician will contact you with the appointment date and time.
Appointments to see an IMS physiotherapist can be made by phoning us at 604 822 3614. For health insurance purposes, a referral may be required by your physician.
Appointments to see a performance nutritionist can be made by calling 604 822 3614. Please check with your insurance provider to see if you are covered.
Appointments to see a physiotherapist can be made by contacting 604 822 6833. For further details, please visit the Allan McGavin Physiotherapy website.
Missed Appointment Fees and Penalties
| Appointment Type | Fee for appointment | Fee for late cancellation / no show |
| Initial consultation with physician (in person or virtual) | Covered by valid MSP coverage $350 without valid MSP coverage | $75.00 |
| Follow up appointment with physician | Covered by valid MSP coverage $200 without valid MSP coverage | $40.00 |
| Initial consultation WCB | MVA | ICBC | Paid by ICBC / WCB when applicable | $75.00 |
| Injection | Fee dependent on injectable product purchased *if applicable see injectables pricing list | $100.00 |
| Varsity athlete visits | Covered by valid MSP coverage / varsity athletics | $40.00 |
| PRP (includes ultrasound if applicable) | $1000.00 | $100.00 |
| Dive medical | $250.00 | $100.00 |
| IMS initial consultation | $145.00 | $145.00 |
| IMS follow up appointment | $95.00 | $95.00 |
| Nutrition consultation – initial | $100.00 | TBD |
| Dexa Scan & Nutrition Consultation | $100.00 | TBD |
| Nutrition follow up | $100.00 | TBD |
| Dexa scan only | $100.00 | TBD |
Preparing for Your Appointment
- Before the first consultation for your injury, please complete the patient intake form sent via email as thoroughly as possible before your appointment date.
- Please arrive 10 minutes prior to your appointment.
- Mask or face covering is encouraged but optional for everyone’s safety.
- Please bring shorts to change into for a lower extremity (including hips, low back) and tank top/sports bra for an upper extremity. If your upper extremity appointment is for Gunn IMS, please wear a sports bra with an open back.
- Please plan to arrive at 2553 Wesbrook Mall in the Chan Gunn Pavilion (next to the Doug Mitchell Thunderbird Arena). Patient drop-off is directly in front of the building.
- Pay parking is across the street or in the Thunderbird Parkade at 6085 Thunderbird Blvd.
- Please check in with a medical office assistant upon arrival.
- Please keep your healthcare card, family physician name and lab reports ready, if any.
- Clinic office phone hours are Monday to Friday 8:30am to 4:00pm (lunch break from 12:00pm to 1:00pm). Appointments are offered Monday to Friday from 8:00am to 4:00pm.
- Two business days’ notice is required for appointment modifications or cancellations. See above for missed appointment and cancellation fees.
- The physicians and/or surgeons working in the office and/or clinic are licensed and registered with the College of Physicians and Surgeons of British Columbia. Verify their credentials through the registrant directory at www.cpsbc.ca.
- Please see here for a list of injections and fees administered at the clinic.
- If you would like a copy of the informed consent covered by the sport medicine physician during your appointment, see here.
Patient Responsibility and Coverage
If you have valid MSP coverage and an active referral, there is no charge for a standard visit with a physician at our clinic. There may be a fee associated with your visit if you are receiving an ultrasound, procedure or injection, or if you are an out of province resident /do not have valid MSP insurance. If you have questions regarding the cost of your visit, please call our front desk team two business days prior to your appointment and we will be happy to answer your questions.
Charges apply for paramedical services such as Gunn IMS, performance nutrition and physiotherapy. Please call your extended medical insurer to understand what your plan covers. Our team cannot advise on what your extended medical coverage includes as plans vary by individual.
Effective November 20, 2023 the clinic does not accept cash payments. All payments must be through credit, debit or cheque. If this is a concern for any reason please let us know and we would be happy to arrange a solution for you with the senior clinic manager.
Pathways Login
Physicians can access the Pathways login here.
Frequently Asked Questions
Do I have to pay for my visit? What is covered by MSP?
Standard healthcare services such as a consultation or follow up with our doctors are covered as long as you have a valid MSP plan. If you do not have an active MSP plan at the time of your appointment our services will be offered to you at an out of pocket private patient cost.
What is not covered by MSP?
Services such as injections, ultrasounds, IMS physiotherapy and nutrition services are not covered under the MSP plan. You may have an extended medical plan which can be applied to these services. For questions regarding your coverage amounts please speak directly with your insurance provider. Our clinic cannot answer coverage information regarding personal healthcare plans outside of MSP.
The cost associated with a doctor’s note / medical forms are determined by the provincial guidelines. These costs cannot be provided on the website as they are assessed individually based on the type of form or note, and the volume of work provided to assess the patient.
Do I need a referral for my appointment?
All physician services require a GP referral before you are able to book at our clinic. If you have questions about this process please speak to your doctor, if you do not have a family doctor you may book an appointment with any walk in clinic GP to ask for a referral to our clinic.
Services such as IMS physiotherapy, performance nutrition and Dexa scans do not require a referral and can be booked at any time.
If you would like to book a service, or have further questions about the booking process a member of our team would be happy to assist you.